Privacy Policy & Disclaimers

Privacy

We collect personally identifiable information:

  • Name and email address: You provide this when you sign up for the newsletter or place an order.

We strictly protect your account details and use them only to fulfill the newsletter and/or goods that you have signed up to receive. We never share these personal details with unverified third parties.

Consultation Privacy

All things discussed during a consultation are private and confidential.  At no time will your personal details, circumstances, feelings etc, be judged or discussed with a third party. Your privacy is important to me and held with the highest respect.

Cancellations & Refunds

When you place an order, you have agreed to the clear terms below:

  • Consultations: Strictly no refunds. If you miss an appointment, we do not accept a refund request due to my limited schedule. You may reschedule a consultation at any time at least 72 hours ahead of the appointment.
  • Physical Goods: Strictly no refunds. We do not accept refund requests due to the limited edition nature of our physical goods. In the rare instance that a physical good has been irreparably damaged in transit, you may submit clear photographic evidence, and upon review we will replace it. If a one off item, and no others are available, we will refund it.
  • Workshop, Class Cancellations: In the event, you have to cancel you can apply for a refund. It is essential that you provide adequate notice; being 7-days for a workshop or course.There are strict guidelines for cancellation if you want a refund. The amount of time expended in setting students up for our events forms a significant part of the work, therefore you must provide adequate notice. There is much work done behind the scenes preparing to run the workshops and courses—including pre-purchasing of materials.A full refund will be made, if the cancellation is made, in writing (email) by the student, more than 7 days before the event. Regrettably, no refunds will be made after that time.In circumstances where the event has to be cancelled or postponed by the organizer, a full refund will be made to the student. If the student prefers they may elect to have, their fee transferred to the new date.

Disclaimer

Spell work and spiritual guidance are not a substitute for medical or psychological, diagnosis and treatment. If you have serious health issues, please see a medical professional, and make spell work and spiritual guidance a complementary part of your self-care and health care program. HEKA Spiritual Witchery does not guarantee success with magick. Your personal experience depends on your work ethic, so results will vary. We are not responsible for the consequences of your magickal acts.

The information contained in this website and during a consultation, is not to be taken as legal or medical advice but as spiritual and magickal information.